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client platform
Do you want to offer your clients customized content?
• Are you selling a product which requires intensive support?
• Do you offer your customers frequent updates and upgrades including documentation?
• Do you want to provide your customers with additional service?
You are contemplating fulfilling your customer's need for information and service with an additional online offer. You want to give visitors the possibility to inform themselves. Frequent customers should be provided with specific answers to frequently asked questions as well as a forum for dealing with problems in a password restricted area. Different target groups should possibly be offered different information. The intended solution should, on the one hand, improve the quality of service and reduce support costs on the other hand.
Does this scenario apply to your situation? In this case, factline offers you a complete solution which can be easily included into existing web concepts - the factline client platform.
"Satisfied customers due to individual service."
You do not need any previous knowledge in order to be able to update your platform. You can access, change, discuss information on your platform from every computer with access to the Internet. A sophisticated permission system allows you to grant different user groups different access rights to specific areas.
You are reluctant to deal with software concerns such as installation, backup, update etc.? No problem! factline acts as your Application Service Provider (ASP): Your platform is hosted on our server. Subsequently, you can fully concentrate on your content.
