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factchat enables synchronal communication on your platform. In order to make it a powerful tool in the working environment, factchat has been enhanced with two additional dimensions:
* Entries can be positioned freely (space).
* All entries remain accessible (time).
Working environments in which factchat is used:
* Support - combine the advantages of telephone und email support: immediate communication without time delay. In addition, the support conversation is documented and can be reused for clients with similar questions. Also, a support person can help more than one client at a time.
* Selling - create an additional salesroom: With factchat you can personally "meet" your guests, leaving a strong impression.
* Meetings - regular meetings can be held, the meeting protocoll is written automatically and will build up to a "fountain" of shared knowledge.
* Brainstorming - collaborate with your best minds, even when separated by 1000s of kilometers.
As a module, factchat may easily be integrated in existing websites as well.
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