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The Adoption and Use of 'Babble': A Field Study of Chat in the Workplace.
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Bradner, E., Kellogg, W. & Erickson, T. , 1999 |
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Bradner, E., Kellogg, W. & Erickson, T. (1999): The Adoption and Use of 'Babble': A Field Study of Chat in the Workplace. In: ECSCW , S. 139-157, Lyngby, Denmark: Center for Tele-Information.
http://www.pliant.org/personal/Tom_Erickson/AdoptionOfBabble.html
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